BEMAAYA SHIPPING POLICY
SHIPPING POLICY
At Bemaaya, every piece is carefully packed and shipped with love because luxury is in the detail.
Processing Times
Orders are processed within 1–3 working days. During peak periods such as new collection launches, please allow an additional 1–2 days.
Shipping Options
Region Carrier Estimated Delivery Time*
UK Royal Mail 3–5 working days
International DHL Express Up to 10 working days
*Estimated delivery time is counted after processing is complete.
Shipping costs are calculated at checkout and vary based on your location and order weight.
Order Tracking
Once your order is dispatched, you’ll receive a confirmation email with tracking details so you can follow your parcel’s journey.
Customs & Duties
International orders may be subject to import duties or taxes, which are the responsibility of the customer. These charges are not included in your order total and vary by destination.
Delivery Issues
Please ensure all shipping information is accurate at checkout. Bemaaya is not responsible for delays, loss, or theft once a parcel is marked as delivered by the courier.
For delivery issues, contact us at info@bemaaya.com and we’ll assist you as best we can.
Pre-Orders
Items marked pre-order will include an estimated dispatch timeframe on the product page. If your order includes a pre-order item, all items will ship together