Q: Where do you ship from?

All BEMAAAYA orders are shipped from the UK. We deliver locally and internationally with tracked shipping options available at checkout.

Q: How long does shipping take?

• UK: 2–4 working days
• International: 7–10 working days depending on location
  You’ll receive a tracking number as soon as your order is dispatched.

Q: How do I know my size?

Check out our Size Guide for UK sizing from XS to XL. If you’re in between sizes, we suggest sizing up for a more relaxed fit.

Q: Can I return or exchange my order?

Yes — we accept returns within 14 days of receiving your order, as long as items are unworn, unwashed, and in original condition.

Please note: Return shipping is at the customer’s expense.

Q: Do you restock items?

Most of our pieces are limited runs, but if something sells out quickly, we may restock based on demand. Join our mailing list for restock alerts 🖤

Q: How can I contact you?

You can reach our team via the Contact page or by emailing info@bemaaya.com. We aim to reply within 24–48 hours.